KakapoWP
What you get, what you pay, what you may do — and what happens if something goes wrong.
The German version of this page is legally binding. This translation is provided for information purposes only.
(1) These terms apply to all contracts on the provision of software and the associated services between
Marcze Media UG (haftungsbeschränkt)
Marienstraße 15
12459 Berlin
represented by Marcel Czeranski
Email: hallo@kakapowp.com
— hereinafter “we” — and you as the customer.
(2) We do not accept deviating terms unless we have expressly agreed to them in text form. This also applies if we deliver in the knowledge of deviating terms.
(3) Consumer is anyone who enters into the contract for purposes that are predominantly outside their commercial or self-employed professional activity (§ 13 BGB). Business customer is anyone acting in the exercise of a commercial or independent professional activity (§ 14 BGB). Individual provisions apply only to one group or the other; this is marked in each case.
(1) We provide WordPress plugins: Kakapo Analytics, Kakapo Backup, Kakapo Consent, Kakapo Performance, Kakapo SEO and Kakapo Security.
(2) The scope of functions and services follows from the product description on this website in the version applicable at the time of the order and from the tariff selected. Public statements, promotional claims or advertising do not establish any further quality specification.
(3) In addition to the software, the contract covers:
(4) The plugins require a functioning WordPress installation. The minimum technical requirements are stated in the documentation. You are responsible for meeting them.
(1) The presentation of the products on this website is not a binding offer, but an invitation for you to submit an offer.
(2) By submitting the order you make a binding offer. Before that, you can correct your entries on the order page at any time or cancel the process.
(3) We confirm receipt of the order without undue delay by email. This confirmation of receipt does not yet constitute acceptance.
(4) The contract comes into effect when we send you the license key and the access data or activate the service — usually immediately for card payments, and after receipt of payment for bank transfers.
(5) We store the contract text. You receive it together with these terms in text form. Your orders can be viewed at any time in your customer account.
(6) The contract can be concluded in German.
For clarity, up front: WordPress plugins are legally derived from the WordPress core, which is licensed under the GNU General Public License. The PHP portion of our plugins is therefore likewise under the GPL version 2 or later. We do not claim otherwise. What is paid for is not rights to the source code, but the services under § 2(3): updates, support and the license services.
(1) The PHP source code of our plugins is provided under the GNU General Public License, version 2 or later. The rights arising from that licence — in particular using, modifying and passing on the source code — remain yours in full.
(2) Components that are not derivative works do not fall under the GPL: images, fonts, icons, design templates and our trademark and name rights. You may use these within the scope of the contractual use, but not exploit them separately.
(3) The License Key is not part of the software, but your means of access to the services under § 2(3). It is tied to you and entitles you to use those services on the number of websites stated in the tariff.
(4) The key may not be passed on to third parties, published or used jointly with third parties. If third parties gain access through your doing, we are entitled to block the key and issue a new one.
(5) If you look after websites for clients, you may use the plugins there within the number of licensed websites. Your client does not thereby acquire any claim of their own to updates or support; these services remain tied to your contract.
(6) The option White Label allows you to adapt the name and appearance of the plugins in the WordPress backend for your clients. Copyright notices in the source code and licence information under the GPL remain unaffected.
(1) To use updates and support, the license key is stored in the respective WordPress installation. The plugins check with us at regular intervals whether the licence is valid.
(2) Only the license key, the address of the website and the product and version are transmitted in the process. Content from your website is not transmitted. Details are set out in the Privacy Policy.
(3) You can deregister websites in your customer account. A deregistered slot is immediately available again.
(4) If the number of licensed websites is used up, you can book additional slots or deregister an existing website.
(5) If our licence service is temporarily unavailable, installations that have already been activated remain functional. We do not owe permanent availability (§ 15).
(1) The prices stated on this website at the time of the order apply.
(2) All prices are stated including statutory VAT. The tax portion is shown separately on the invoice.
(3) If you are a business customer established in another member state of the European Union and provide a valid VAT identification number, we invoice without VAT; the tax liability then passes to you (reverse charge).
(4) We provide invoices electronically as PDF. You will find them in your customer account and also receive them by email. You agree to this.
(1) Payment is made by credit card or bank transfer. For card payments we use Stripe.
(2) The fee is due when the contract is concluded. For ongoing contracts, the fee is due at the start of each new billing period.
(3) In the case of payment by bank transfer we activate the service as soon as the amount has reached us. If the amount does not arrive within 14 days, we may cancel the order.
(4) If you fall into arrears with payment, we may suspend the services under § 2(3) after a reminder with a reasonable deadline. The plugins you have already installed continue to work; updates and support cease for the duration of the default.
(5) We charge default interest of five percentage points above the base rate for consumers and nine percentage points for business customers.
(6) You have a right of retention only insofar as it is based on the same contractual relationship. You may set off only against undisputed claims or claims established by final judgment.
(1) Contracts billed monthly run for one month and are extended by a further month each time unless they are terminated.
(2) You can cancel at any time with effect from the end of the current billing period — directly in your customer account or informally by email. There is no notice period.
(3) We may terminate with one month's notice effective at the end of the billing period.
(4) After the contract ends, updates, support and licence services cease. You may continue to use the program version you last obtained within the scope of the GPL; there is no claim to further updates.
(5) With a one-off payment you acquire the services under § 2(3) without recurring fees and without a fixed term.
What “Lifetime” means and what it does not: What is meant is the lifetime of the respective product, not your lifetime and not an unlimited period. If we discontinue a product, the provision of updates and support for it ends. We announce this at least 12 months in advance in text form and, in the event of discontinuation, permanently make the last working version available to you for download.
(6) The right to extraordinary termination for good cause remains unaffected for both sides. Good cause exists for us in particular if you repeatedly breach § 4 despite a warning.
(7) Termination requires text form. An email is enough.
(1) We offer a free trial. Its scope and duration are stated in the respective offer.
(2) The trial ends automatically. It turns not automatically into a paid contract; a separate order is required for that.
(3) During the trial there is no claim to support or to any particular availability.
(1) If you are a consumer, you have a statutory right of withdrawal. The details are set out in our Right of Withdrawal Policy including the model withdrawal form.
(2) At the time of purchase we ask you not you to waive your right of withdrawal. It therefore remains yours even if you have already downloaded and used the software.
(3) The right of withdrawal exists alongside the promise in § 11 and is not restricted by it.
(1) In addition to the statutory right of withdrawal, we promise you: if within 14 days of purchase you are not satisfied, we will refund the amount paid in full.
(2) No reason needs to be given. An informal message to hallo@kakapowp.com is sufficient.
(3) The refund is made via the same route you used to pay, at the latest within 14 days of receipt of your message.
(4) This promise is voluntary. It applies once per customer and product and does not apply in cases of obvious abuse — for example repeated purchase and return of the same product.
(5) The contract ends with the refund. The license is deactivated; updates, support and license services cease.
(1) You keep your access credentials secret and protect them against access by others. If you suspect misuse, you inform us without delay.
(2) You are responsible for operating your WordPress installation — including keeping it up to date and secure.
Your own backups: Even if you use Kakapo Backup, you remain responsible for securing your data. Check your backups regularly and keep at least one copy outside your server. Before larger operations — updates, restores, database cleanups — create a backup of your own.
(3) If you use our plugins on websites, you are responsible for the lawfulness of those websites. Our products support you in doing so; they do not replace a legal review or legal advice. This expressly also applies to the texts and consents generated by Kakapo Consent.
(4) You will not use the plugins to infringe third-party rights or to breach applicable law.
(1) We owe the software in the condition set out in § 2(2). Software that is completely free of errors cannot be achieved according to the state of the art; a defect exists only where the fitness for the contractual use is impaired more than insignificantly.
(2) Please report defects to us in text form with a description that lets us reproduce them — error message, affected page, steps to reproduce.
(3) We remedy defects within a reasonable period by rectification, as a rule via an update.
(4) For consumers the statutory rights in respect of defects apply, in the case of ongoing supply of digital products in particular §§ 327 et seq. BGB.
(5) Vis-à-vis business customers, claims for defects become time-barred one year after delivery; for damage resulting from injury to life, body or health, as well as in cases of intent and gross negligence, the statutory period applies.
(6) There is no defect if the impairment results from the fact that
(1) We are liable without limitation in cases of intent and gross negligence, fraudulent concealment of a defect, within the scope of a guarantee assumed, for injury to life, body or health, and under the German Product Liability Act.
(2) In cases of ordinary negligence we are liable only for the breach of a material contractual obligation — that is, an obligation whose fulfilment makes the proper performance of the contract possible in the first place and on whose observance you may regularly rely. In that case liability is limited to the damage foreseeable at the time the contract was concluded and typical for this type of contract.
(3) Otherwise, liability is excluded.
(4) For loss of data we are liable only up to the effort that a restore would have required with proper and regular backups.
(5) The above limitations also apply to our legal representatives and agents.
(1) We strive for high availability of this website, the customer account and the license services, but do not owe it uninterrupted.
(2) Where possible we announce maintenance work and schedule it for low-demand periods.
(3) Outages beyond our responsibility — force majeure, disruptions at upstream providers, attacks on our systems — do not give rise to any claims.
(4) If our license services are unreachable, this does not cause already activated installations to lose their functionality.
(1) We may amend these terms where this is necessary to adapt them to a changed legal situation, changed case law or a changed scope of services and does not unreasonably disadvantage you.
(2) We announce changes at least six weeks in text form before it takes effect.
(3) If you do not object within six weeks of receipt, the changes are deemed accepted. We will point out this consequence separately in the announcement. If you do object, you can terminate the contract with effect from the date the changes take effect.
(1) Participation in the affiliate program is additionally subject to the terms published there.
(2) Commissions only arise for orders that have actually been paid and have not been withdrawn or refunded.
(3) Your own orders do not qualify for commission. Advertising by unsolicited email, advertising on brand or domain terms attributable to us, and misleading statements about our products are not permitted.
How we process personal data is set out in our Privacy Policy. A data processing agreement under Art. 28 GDPR is generally not required for our products, because the data of your website visitors stays on your server and is not accessible to us.
(1) The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods. If you are a consumer, the mandatory consumer protection provisions of the state in which you have your habitual residence remain unaffected.
(2) If you are a merchant, a legal entity under public law or a special fund under public law, the place of jurisdiction for all disputes arising from this contract is our registered office. We may also bring an action at your general place of jurisdiction.
(3) The European Commission provides a platform for online dispute resolution. We are neither obliged nor willing to take part in dispute resolution proceedings before a consumer arbitration board.
(4) Should any provision of these terms be or become invalid, the validity of the remaining provisions shall remain unaffected.
As of: August 2026